WhatsApp Chatbot for Hiring Flow Automation

The project is driven by the need to address growing inefficiencies in traditional hiring processes. It requires the development of a WhatsApp AI chatbot that streamlines the job application process by automating candidate interactions and assisting recruiters. Specifically, the key business requirements are:

• A WhatsApp chatbot capable of collecting basic candidate information such as name, experience, and qualifications.
• File and document upload functionality to allow candidates to submit résumés, cover letters, and other necessary documents directly through chat.
• Integration with a backend system for securely storing candidate responses and enabling recruiters to retrieve them efficiently.
• A simple review interface for hiring managers, providing an organised view of candidate submissions and application details.
• Basic chatbot intelligence to handle candidate queries, guide them through the process, and ensure smooth completion of applications.

Proposed Solution

The proposed solution is an AI-powered chatbot integrated into WhatsApp that automates the hiring workflow for clients of Traverse. Through conversational interaction, the chatbot collects required candidate information and documentation directly within chats, reducing friction in the application process. On the recruiter side, the solution provides a centralised interface that organises and streamlines applications, enabling faster review and decision-making.

Description Of Basic Tech Stack/Architecture

The system uses WhatsApp as the primary platform, Twilio CLI (v6.0.0) for messaging integration, Replit (v3.30) for code management, React for the hiring manager’s user interface and Supabase CLI (v2.33.7) for backend data management.

Major Features

Major features include AI-driven information retrieval from chat conversations, a dedicated hiring manager interface for reviewing applications, and a mobile-first approach that ensures accessibility and inclusivity.